Analytics

authorUpdated on 21 Sep, 2023

New components and filters enabled to provide users the access to the search and website Metrics in desired graph formats 
 
 

  1. Analytics Text 
    Metrics: 

    1. Total Searches – gives the total number of searches that has been performed 
    2. No results – Give the total number of searches that has given zero search results 
    3. No result rate – Rate of no results vs total searches 
    4. Searched users – Gives the number of users that have performed search on the platform 
    5. Visited users – Gives the total number of users that have visited 
    6. Total positive feedback – Gives the count of total positive feedback 
    7. Total negative feedback - Gives the count of total negative feedback 
    8. Total favorites – Gives the total count of Favorites marked in the website 
    9. Search CTR -  
 
  1. Line Graph 
    Metrics: 

    1. Daily searches – Give the day-to-day search count in a line graph format 
    2. Daily no result searches - Give the day-to-day search count of zero results in a line graph format 
    3. Daily feedback – Give the day-to-day count of positive and negative feedback in a line graph format 
       
  1. Bar graph 
    Metrics: 

    1. Daily searches - Give the day-to-day search count in a bar graph format 
    2. Daily no result searches - Give the day-to-day search count of zero results in a bar graph format 
    3. Daily feedback – Give the day-to-day count of positive and negative feedback in a bar graph format 
       
  1. Analytics Table 
    Metrics: 

    1. Popular searches – Gives the details and list of the popular searches  
    2. No Result searches – Gives the details and list of searches with zero results 
    3. Top Searched Articles – gives the details and list of the top visited articles through search 
    4. Top Visited Articles – Gives the details and list of the top visited pages throughout the website  
      Page types:
        1. All Pages 
        2. Static Pages 
        3. Journey pages
        4. Collection pages 
        5. Utility pages 
    5. Top Positive Feedbacks – Gives the details and list of the top articles with most Positive feedbacks 
    6. Top Negative Feedbacks - Gives the details and list of the top articles with most Negative feedback 
    7. Top Favorites - Gives the details and list of the top articles marked as favorite the most 
       
  1. Analytics filter 
    Default date range 

    1. Last 7 days – gives the results for the last 7 days 
    2. Last 15 days – gives the results for the last 15 days 
    3. Last 30 days – gives the results for the last 30 days